Privacy Policy

Effective Date: 07/09/2022
Website: www.sacricketretail.co.za
Contact Email: sacricketnationwide@gmail.com

SA Cricket Shop is committed to protecting your privacy and ensuring that your personal information is collected and used lawfully, transparently, and securely in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

When you use our website or place an order, we may collect the following personal information:

  • Full name and surname

  • Email address

  • Contact number

  • Delivery and billing address

  • Payment-related information (processed securely via third-party payment gateways)

  • IP address and browsing data (via cookies)

2. How We Use Your Information

Your personal information is used to:

  • Process and fulfil orders

  • Deliver products to your chosen address

  • Communicate with you regarding your order or enquiries

  • Improve our website, products, and services

  • Send promotional communications (only if you have opted in)

3. Protection of Information

We take reasonable technical and organisational measures to safeguard your personal information against loss, misuse, unauthorised access, disclosure, or destruction.

Sensitive payment information is never stored on our servers and is handled securely by trusted third-party payment providers.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with:

  • Courier and logistics partners for delivery purposes

  • Payment processors to securely complete transactions

  • Service providers who assist in operating our website (under strict confidentiality)

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. Cookies help us understand customer behaviour and improve functionality. You may disable cookies in your browser settings, but this may affect website performance.

6. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at sacricketnationwide@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. SA Cricket Shop is not responsible for the privacy practices or content of these external sites.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on this page.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:
Email: sacricketnationwide@gmail.com